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Agency Service Supervisor
POSITION SUMMARY: The Agency Service Supervisor will assist the Agency Director in all administrative operations of StoneBridge, serve as supervisor for the companion, sitter, or respite service staff/contract, and will act as the authorized administrative representative of the Agency Director in his/her absence. The Registered Nurse Supervisor will be responsible for the supervision of the In-Home Aide.
DUTIES AND RESPONSIBILITIES:
- Participates in coordinating scheduling assignments
- Participates in orientation
- Ensures that services are coordinated
- Encourages the appropriate use of community resources
- Participates in recruitment, interviewing and hiring
- Supervise the companion, sitter, respite staff by contacting the client receiving care every three months and by making a supervisory visit to each client's place of residence at least every six monthswith or without the companion, sitter, respite staff/contract’s presence, and at least annually, while the companion, sitter, respite staff/contract is in the home providing services to the client.
- Review of the client's general condition, monitoring progress and response to the services provided by the companion, sitter, respite staff/contract and updates to the plan of care as needed.
- Participates in, and completes, yearly performance evaluations
- Participates in scheduled in-services
- Performs disciplinary actions
- Is authorized, in the absence of the Agency Director, to be Acting Administrator in matters concerning the home care services.
- Participates in Annual Program Evaluation
- Participates in quarterly client casereview
- Assures office operations
QUALIFICATIONS:
- Organizational Skills
- Strong written and verbal communication skills
- Minimum of one-yearmanagement or supervisory experience in home care
In-Home Aide
Job Description: The In-Home Aide will assist with limited-hands on care, companion, respite and home management tasks required by the clients.
DUTIES AND RESPONSIBILITES:
Core Personal Care Tasks:
- Assisting with Mobility, including ambulation, transfers and bed mobility
- Assisting with bath/Shower
- Assisting with Toileting
- Assisting with Dressing
- Assisting with Eating
- Assisting with Continence needs
Companion Services include:
- Socialization
- Driving/escorting to appointments
- Medication reminders
- Shopping and errands
Homemaker services include:
- Meal preparation
- Light housekeeping tasks
- Laundry
- Changing linen on bed
- Empty trash
- Sweeping
- Mopping
- Vacuuming
Sitter and Respite Services include:
- Providing long or short-term supervision and monitoring for the client in their home to ensure safety and well-being
EDUCATION, TRAINING, AND EXPERIENCE:
- High School Diploma/GED
- Good listener
- Valid driver's license
Registered Nurse
POSITION SUMMARY: The agency Registered Nurse Supervisor will provide direct supervision of the Certified Nursing Assistant and In-Home Aide.
DUTIES AND RESPONSIBILITIES
- Admit all clients to the agency
- Develop plan of care for clients
- Participate in the agency Nurse on -call system
- Validate the skills of the Certified Nursing Assistant and In-Home Aide prior to assignments
- Perform 90-day supervisory visits of the In-home Aide and Certified Nursing Assistant
- Participate in hiring, promotion, and dismissal decisions
- Assist in the development of in-services for the agency
- Participate in quarterly record review for the agency
- Other duties as assigned
EDUCATION, TRAINING, AND EXPERIENCE:
- Valid Registered Nurse License
- Valid North Carolina driver's license
- Graduate from an accredited degree/diploma nursing program
- At least 6 months experience in health field
